Post your issue using the template below and our community/admin team will help you faster.
Before posting, please check the quick fixes — most issues are solved in 1 minute.
⚡ Quick Fix Checklist (Try first)
Restart game + launcher
Run launcher as Administrator
Disable antivirus / add MU folder to exceptions
Update DirectX + Visual C++ Redistributables
Delete old patch files and re-patch / re-download client
Use full-screen/windowed mode switch if black screen
🧩 Most Common Problems
❌ Game Crash / Error Run as admin + install VC++ + DirectX. Try clean client.
⬇️ Launcher / Patch Not Working Disable antivirus, check firewall, re-download patch/client.